PLEASE NOTE | REFUNDS AND EXCHANGE POLICY- we do not issue any refunds on items, UNLESS they are damaged. Any other reason will not conduct a return & refund. Photos aren’t always exactly how the pieces may look- due to lighting ( but this not an reason to issue a refund). WE DO stake exhanges - so you can exchange your item for another (according to the same piece)
THANK YOU :)
Jewellery shouldn’t be worn in the shower, bathing, working out, washing your hands, sleeping or on a daily basis. We will not be able to replace or refund items that have been stripped of their colouring by doing so.
All jewellery (including sterling silver and stainless steel gold) can tarnish if not cared for - especially when exposed to water, salt air and products containing sulphur. To help your jewellery last as long as possible please read the following:
-Avoid exposing all jewellery (especially plated) to water, household products, and perfumes/lotions which will cause jewellery to discolour.
-Remove all our jewellery before showering, bathing, swimming, sleeping and sports as can cause discolouration (especially in gold!) We cannot be held liable for tarnish on products due to you getting them wet.
-Jewellery storage is important! Between wearing, we recommend that you keep your jewellery in the pouches we send them in to avoid them being in contact with anything that could damage them.